Thank you for choosing our products! Below is the shipping policy regarding your order:
1. Order Processing Time
We will complete order verification and product preparation within 1-3 business days after receiving your payment.
During holidays or special promotions, the processing time may be extended. Please be informed in advance.
2. Shipping Methods
We offer multiple international logistics options, including but not limited to:
DHL / UPS / FedEx: For customers who need urgent delivery. Typically delivered within 3-7 business days.
International Postal Small Packet: An economical choice for lightweight goods, usually takes 7-20 business days.
Ocean Freight: Suitable for bulk goods or customers with no strict time requirements, typically takes 20-45 days.
3. Delivery Coverage
Our services cover most countries and regions worldwide. If you need to confirm whether a specific country is supported, please contact our customer service team.
4. Shipping Cost Calculation
Shipping costs will be calculated based on the weight, volume of the goods, and the destination. The exact cost will be displayed during checkout.
For large orders, we may offer shipping discounts or free shipping. Please consult our sales representative for more details.
5. Tracking Information
After your order is shipped, we will provide the tracking number via email.
You can check the real-time delivery status on the logistics company's official website.
6. Sign-off and Inspection
Upon receiving the goods, please check the packaging carefully and verify the quantity and model of the items.
If any issues are found, please contact us within 7 days to apply for after-sales service.
7. Special Notes
Due to different customs policies, additional tariffs or clearance fees may apply in some countries, which will be borne by the buyer.
If you have any other questions, please feel free to contact our customer service team at any time.